So I am now edumicated about Diesel. It is in fact not a gasoline rather it is fuel. The distinction is important if you are like me and carry a Shell MC by Citi. I have been a card holder for several years and have enjoyed the benefit of receiving 5% off all “gasoline” purchases as a rebate.
We purchased the Dodge Cummins over 1 year ago, as our only vehicle, and continued to receive the rebate up until 3 months ago when it stopped. I called customer service and they were as baffled as me, promising to get back to me within a week on their findings. I never heard back. So last week I called and spoke to a rude gentleman that was incredulous to the idea that I “actually think that Diesel is a gasoline!” My response was simple “You guys apparently did too until 3 months ago when you stopped giving me the rebate!”
Long story short I find myself SOL with no way to receive over $500 in rebates outstanding. Citi agreed that the confusion was caused on their end and they would credit me $100 for my hassles… oh but first they are charging me $20 for the right to carry the card because I have not made 9 “gasoline” purchases in the last year. In the end Citi will lose me as a customer and Shell will lose me too. We have purchased $4k in “fuel” over the last 12 months and will be taking that business somewhere else.
Let this story be a lesson to all that the banks and credit card companies are really hurting… the nickle and diming has begun! Just remember that next time you stop to fill up with Diesel you are in fact buying “fuel” not “gasoline”.